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Mobile use in an age of interruption: Implications of capacity and structural interference for mobile users
AI Processed Human Approved

How do on-screen interruptions affect task performance on mobile devices compared to desktop computers?

Lior Fink, Esti Baranes, Naama Ilany-Tzur
Mobile use in an age of interruption: Implications of capacity and structural interference for mobile users
2025
Key findings
  • Mobile users suffer higher resumption costs, taking significantly longer to resume a primary task after an interruption compared to PC users.
  • Mobile users experience lower task-switching costs because they store less primary-task information in working memory, making them less vulnerable to cognitive conflict during interrupting tasks.
  • PC users face greater structural interference and longer completion times on interrupting tasks that share cognitive mechanisms with the primary task.
  • Application developers should adapt mobile interfaces by modularizing complex workflows into smaller, independent subtasks to accommodate mobile attention limitations.
What it means for you
  • CIO / IT Executive: On Monday morning, initiate a review of the current mobile application development roadmap, prioritizing projects that involve complex workflows to identify opportunities for modularization into smaller, independent subtasks in the next development cycle.
  • IT Manager: On Monday morning, schedule a brief meeting with your mobile development team to discuss the research findings on higher resumption costs for mobile users and explore practical strategies for simplifying user interfaces and reducing cognitive load on mobile applications they manage.
  • Business Strategist: On Monday morning, analyze customer feedback and usage data for core mobile applications to identify specific complex workflows that are likely causing high resumption costs and explore opportunities to redesign these for improved user efficiency.
  • Researcher: On Monday morning, begin drafting a follow-up experiment proposal that specifically quantifies the impact of pre-defined 'modularized subtask' interfaces on mobile resumption costs compared to current complex workflows, using the findings from this study as a baseline.
  • Policymaker: On Monday morning, draft a memo to relevant committees and agencies proposing the inclusion of 'mobile interface design standards' that encourage modularization of complex tasks to improve digital accessibility and productivity for mobile users.
Mobile Device, Interruption, Attention, Capacity Interference, Structural Interference, Task Performance
The Impact of Gamified Cyberbullying Trends on Adolescent Mental Health on TikTok in the U.S.
AI Processed Human Approved

What forms of cyberbullying do adolescents experience in gamified TikTok trends, and how do they differ by gender?

Gordon Amidu
The Impact of Gamified Cyberbullying Trends on Adolescent Mental Health on TikTok in the U.S.
2025
Key findings
  • Non-cyberbullying comments comprised over 96% of all interactions, demonstrating the impact of automated platform moderation and bystander intervention.
  • Sexualization emerged as the predominant cyberbullying tactic, accounting for 92.46% of male-directed cyberbullying and 89.19% of female-directed cyberbullying.
  • Gendered patterns were prominent in topic modeling: male content elicited performance-based roasts, whereas female content attracted appearance-focused rating commentary.
  • Sentiment analysis showed that female adolescents received proportionally more neutral audience responses and fewer negative reactions than male peers.
What it means for you
  • CIO / IT Executive: Initiate a review of the current content moderation algorithms and their effectiveness in identifying and flagging subtle forms of gamified cyberbullying, particularly sexualization and appearance-focused commentary, as outlined in the research. Schedule a follow-up meeting with the AI/ML team by Wednesday to discuss potential enhancements based on these findings.
  • IT Manager: Begin analyzing the platform's reporting mechanisms. Identify any user-facing features that might be inadvertently hindering adolescents from reporting gamified cyberbullying by making it appear 'playful'. Prepare a brief report by end of day Monday on potential UI/UX improvements for reporting tools, focusing on clarity and ease of use.
  • Business Strategist: Develop a preliminary risk assessment framework for new gamified campaign launches on TikTok. This framework should explicitly incorporate potential negative externalities like gamified cyberbullying and its gendered manifestations, as identified in the research, and assess how these risks might impact brand reputation and user engagement.
  • Researcher: Begin designing a follow-up study protocol. Focus on how to specifically capture and analyze 'playful' or gamified cyberbullying that might evade current detection methods, using the research findings on sexualization and appearance-based commentary as key indicators. Prioritize developing an analytical framework that distinguishes between genuine 'roasts' and harmful cyberbullying.
  • Policymaker: Draft a policy brief for internal review that outlines the need for updated platform guidelines. This brief should specifically address the challenge of gamified cyberbullying on platforms like TikTok, referencing the research's findings on sexualization and gendered patterns, and proposing that platforms implement clearer definitions and more robust enforcement mechanisms for these evolving forms of online harassment.
cyberbullying, gamification-trolling, TikTok, gender, adolescent online behavior, social media
The Impact of Cyberbullying on Help-Seeking Among Depressed Young adults in the United States
AI Processed Human Approved

How do TikTok users respond when young adults share their struggles with depression?

Gordon Amidu
The Impact of Cyberbullying on Help-Seeking Among Depressed Young adults in the United States
2025
Key findings
  • Non-cyberbullying comments significantly outnumbered cyberbullying comments, accounting for 92.2% of overall engagement compared to 7.8% cyberbullying interactions.
  • Supportive responses were the most common interaction style (53.51%), followed by harmful (17.68%), dismissive (15.91%), sarcastic (8.83%), peer invalidation (3.42%), and blaming (0.65%) comments.
  • Sentiment analysis revealed that responses to depression-related content were predominantly neutral, reflecting cautious and non-judgmental user engagement.
  • Topic modeling identified five primary thematic areas in user discussions: Emotional Vulnerability, Identity Struggles, Social Connection, Negative Emotions, and Emotional Expression.
What it means for you
  • CIO / IT Executive: On Monday morning, direct your cybersecurity team to review existing platform moderation tools and policies for social media platforms commonly used by young adults, with a specific focus on identifying potential enhancements to detect and flag harmful comment patterns identified in the research (e.g., dismissive, sarcastic, peer invalidation).
  • IT Manager: On Monday morning, initiate a review of our internal IT support resources and documentation related to online safety and responsible social media use, ensuring it includes guidance on identifying and reporting cyberbullying, and consider adding specific examples of the types of harmful comments found in the research.
  • Business Strategist: On Monday morning, task your market research team to analyze the brand's current social media engagement strategy on platforms like TikTok, specifically looking for opportunities to amplify supportive and positive content in response to mental health disclosures, and to identify potential risks associated with negative comment trends.
  • Researcher: On Monday morning, begin planning your next research project by drafting a proposal to replicate this study's methodology on other emerging social media platforms or with different demographic groups to broaden the understanding of cyberbullying's impact on help-seeking behavior.
  • Policymaker: On Monday morning, schedule a meeting with your legislative aides to begin drafting policy recommendations that encourage social media platforms to implement more robust content moderation systems specifically designed to identify and mitigate cyberbullying that hinders vulnerable individuals from seeking help.
cyberbullying, mental health, TikTok, depression, social media harassment, help-seeking
Improving Self-Organization Capability in e-Learning using Soft System Methodology: A Case from Indonesia
AI Processed Human Approved

How can universities better organize themselves to adapt and deliver effective online learning?

Indriani Noor Hapsari, Dana Indra Sensuse, Harry Budi Santoso, Indra Budi, Ryan Randy Suryono, Kautsarina
Improving Self-Organization Capability in e-Learning using Soft System Methodology: A Case from Indonesia
International Conference on Information Systems (ICIS) · 2024
Key findings
  • Identified four core dimensions influencing self-organization in higher education: strategic planning, personnel development, learning resource management, and IT capability.
  • Formulated seven actionable interventions, including establishing clear multi-year strategies, promoting open dialogue across faculties, visualizing workload allocations, and implementing collaborative feedback mechanisms for course design.
  • Highlighted the vital roles Information Systems play as enablers for group decision-making, performance tracking, knowledge sharing, and managing system dependencies.
What it means for you
  • CIO / IT Executive: On Monday morning, initiate a review of existing IT infrastructure and systems specifically identifying which ones are currently siloed and propose an initial phased approach (e.g., Phase 1: Integration of student information system with the learning management system) for breaking down these silos, with a preliminary timeline and resource estimate.
  • IT Manager: On Monday morning, schedule a 30-minute check-in with a representative from the academic affairs department to discuss how existing IT systems can better support collaborative feedback mechanisms for course design, identifying one specific tool or feature that could be enhanced or implemented in the next sprint.
  • Business Strategist: On Monday morning, draft a one-page outline for a multi-year e-learning strategy document, focusing on how to integrate the identified four core dimensions (strategic planning, personnel development, learning resource management, IT capability) into measurable objectives for the next academic year, and identify one key stakeholder group for initial feedback.
  • Researcher: On Monday morning, begin compiling a list of existing open-dialogue platforms or communication channels within the university and identify two specific instances where they could be leveraged to facilitate cross-faculty discussions on e-learning best practices or challenges.
  • Policymaker: On Monday morning, draft a memo to the academic senate proposing a pilot program for a collaborative feedback mechanism for course design, outlining the key benefits, the intended process, and requesting their endorsement to explore its feasibility further.
soft-system methodology, self-organization, higher education, e-learning, information system, Indonesia
A Research Agenda to Understand Drivers of Digital Gullibility
AI Processed Human Approved

What drives digital gullibility, and how can systems be designed to help users critically evaluate online information?

Margeret Hall, Christian Haas
A Research Agenda to Understand Drivers of Digital Gullibility
International Conference on Information Systems (ICIS) · 2022
Key findings
  • Frames digital gullibility as a key antecedent to maladaptive online behaviors rather than focusing solely on misinformation output.
  • Integrates socio-technical system principles with concepts like context collapse and network externalities to explain persistent online gullibility.
  • Formulates ten research propositions across three gaps: information context, individual seeking behavior, and realized behavior.
  • Provides actionable guidance for designing user-centric systems that enhance epistemic vigilance and reduce information verification costs.
What it means for you
  • CIO / IT Executive: On Monday morning, initiate a cross-departmental working group with representatives from Security, User Experience, and Training to review the research agenda's propositions, specifically focusing on how to integrate 'epistemic vigilance' enhancement into the next IT security awareness training module, prioritizing the 'information context' gap.
  • IT Manager: On Monday morning, schedule a 30-minute review session with your team to discuss the concept of 'context collapse' as presented in the research and brainstorm one specific system design tweak (e.g., adding a 'source credibility' indicator to internal dashboards) that could reduce information verification costs for your users, to be piloted within the week.
  • Business Strategist: On Monday morning, draft a one-page executive summary for your leadership team that translates the research's core finding on 'digital gullibility as an antecedent to maladaptive online behaviors' into a business risk, proposing a brief for exploring how to quantify the cost of digital gullibility within your organization's operations.
  • Researcher: On Monday morning, begin a literature review focused on the 'individual seeking behavior' gap outlined in the research, specifically searching for empirical studies that measure user-reported 'epistemic vigilance' in different online environments to refine your next research question.
  • Policymaker: On Monday morning, draft an inquiry to relevant government agencies or industry bodies requesting current data on the prevalence and economic impact of 'digital scams' and 'phishing' within your jurisdiction, framing the request around understanding 'digital gullibility' as a root cause.
Digital gullibility, maladaptive outcomes, context collapse, network externalities, epistemic vigilance, socio-technical systems
Digital Mental Health Resilience During Natural Disasters: A Scoping Review and Research Agenda
AI Processed Human Approved

How do communities use social media to support mental health recovery during natural disasters?

Mohammad Ariful Islam, Julian Marx, Libo Liu, Ofir Turel
Digital Mental Health Resilience During Natural Disasters: A Scoping Review and Research Agenda
2025
Key findings
  • Identified seven key socio-technical themes describing how social media fosters mental health resilience across natural disaster phases.
  • Revealed that communities actively curate content and self-regulate online spaces to protect users from distress, misinformation, and trauma.
  • Demonstrated the importance of vulnerability-sensitive channels and cross-sector coordination among community groups, government agencies, and mental health providers.
What it means for you
  • CIO / IT Executive: On Monday morning, schedule a brief exploratory meeting with your innovation team to assess existing social media monitoring tools and identify potential enhancements for detecting and analyzing distress signals and misinformation during simulated disaster scenarios.
  • IT Manager: On Monday morning, review the current moderation policies for any public-facing community forums or social media channels managed by your organization, and identify specific criteria related to 'vulnerability-sensitive content' that could be integrated into moderation guidelines.
  • Business Strategist: On Monday morning, initiate a conversation with your communications and marketing teams to explore how your organization's social media presence could be adapted to proactively offer mental health resources or foster supportive community interactions, especially in light of potential regional disaster risks.
  • Researcher: On Monday morning, begin drafting a concise summary of the 'vulnerability-sensitive channels' and 'cross-sector coordination' findings from this review, identifying specific examples or hypothetical scenarios where these could be applied to digital mental health resilience research.
  • Policymaker: On Monday morning, draft a short memo to your relevant department heads, flagging the research finding on 'communities actively curate content and self-regulate online spaces' and suggesting a brief discussion on how public digital platforms could be better designed or supported to facilitate this self-regulation for mental health resilience during crises.
Social media, natural disasters, digital mental health resilience, community resilience, scoping review
Visualizing Platform Hubs of Smart City Mobility Business Ecosystems
AI Processed Human Approved

How can visual tools help organizations understand and manage complex smart city mobility platforms?

Sven-Volker Rehm, Anne Faber, Lakshmi Goel
Visualizing Platform Hubs of Smart City Mobility Business Ecosystems
International Conference on Information Systems (ICIS) · 2017
Key findings
  • Implemented five distinct visualization techniques (Force-directed, Tree Map, Matrix, Radial Network, and Modified Ego-Network layouts) within a software prototype to match diverse stakeholder decision-making needs.
  • Demonstrated how macro-level visual analytics can uncover key industry players, platform overlaps, missing service niches, and dominant inter-firm relationships.
  • Conceptualized a framework showing how tailored ecosystem visualizations can stimulate vital knowledge flows across policy governance boards, commercial firms, and smart city citizen communities.
What it means for you
  • CIO / IT Executive: On Monday morning, review the 'business ecosystem explorer' software prototype documentation and identify which of the five visualization techniques (Force-directed, Tree Map, Matrix, Radial Network, Modified Ego-Network) are most technically feasible for immediate integration into existing smart city data infrastructure.
  • IT Manager: On Monday morning, schedule a brief technical assessment meeting with your team to evaluate the infrastructure requirements and potential integration points for a pilot implementation of one or two of the presented visualization techniques from the 'business ecosystem explorer' prototype.
  • Business Strategist: On Monday morning, initiate a discussion with your cross-functional team to brainstorm specific strategic questions about our smart city mobility ecosystem that could be answered by analyzing platform overlaps, missing service niches, and dominant inter-firm relationships using the described macro-level visual analytics.
  • Researcher: On Monday morning, analyze the research paper's findings on how tailored ecosystem visualizations stimulate knowledge flows and identify which specific visualization technique and corresponding stakeholder group (policy governance, commercial firms, citizen communities) offers the most promising avenue for a follow-up research experiment.
  • Policymaker: On Monday morning, identify a key policy governance challenge related to smart city mobility coordination and consider how a macro-level visualization of platform hubs, as described in the research, could provide actionable insights to address this challenge.
Digital platform, business ecosystem, smart city, visualization, knowledge flow
IS Design Principles for Empowering Domain Experts in Innovation: Findings From Three Case Studies
AI Processed Human Approved

How can collaborative software be designed so domain experts can configure it for their specific needs?

Sven-Volker Rehm, Thomas Reschenhofer, Klym Shumaiev
IS Design Principles for Empowering Domain Experts in Innovation: Findings From Three Case Studies
International Conference on Information Systems (ICIS) · 2014
Key findings
  • Identified key design principles for domain expert configurable software, including iterative modeling, content-context relation, information re-use, function re-use, and context alignment.
  • Highlighted the essential role of 'facilitators' as mediating agents who help bridge technical configuration mechanisms with business domain requirements.
  • Demonstrated that domain expert configuration provides a flexible, cost-effective method to align IT support with dynamic inter-organizational innovation processes.
What it means for you
  • CIO / IT Executive: On Monday morning, schedule a brief meeting with your innovation network leads to discuss the potential of 'domain expert configuration' for upcoming projects, specifically asking them to identify one current pain point related to rigid software that could be addressed by such a system.
  • IT Manager: On Monday morning, review your current internal documentation for any existing examples of 'facilitators' – individuals who successfully bridge technical and business needs – and plan a quick chat with one of them to understand their approach.
  • Business Strategist: On Monday morning, draft a one-page concept document outlining how a more flexible, domain expert-configurable information system could accelerate a specific strategic innovation initiative, focusing on the benefits of rapid adaptation to diverse partner needs.
  • Researcher: On Monday morning, identify three publicly available collaborative information systems (e.g., wikis, content management systems) that exhibit elements of 'content-context relation' or 'information re-use' and briefly document how they do so.
  • Policymaker: On Monday morning, review existing procurement guidelines for IT systems to identify any clauses that might hinder the adoption of flexible, configurable solutions, and consider proposing a pilot program to test the effectiveness of domain expert configuration for inter-organizational projects.
Domain expert configuration, design science, innovation networks, domain knowledge, design principles, case study
Managing Performance in Collaborative Networks: A Method for Defining Key Performance Indicators for Collaborative Business Models
AI Processed Human Approved

How can organizations define and select performance indicators for collaborative business networks?

Montijn van de Ven, Paola Lara Machado, Banu Aysolmaz, Oktay Turetken
Managing Performance in Collaborative Networks: A Method for Defining Key Performance Indicators for Collaborative Business Models
Business & Information Systems Engineering · 2026
Key findings
  • Introduced a three-step method covering KPI specification, multi-criteria KPI selection, and attribute operationalization.
  • Differentiated KPI scopes into network, subnet, and actor levels to balance network alignment with individual flexibility.
  • Demonstrated practical utility through business scenarios including car navigation services, urban indoor farming, and sustainable households.
What it means for you
  • CIO / IT Executive: On Monday morning, initiate a pilot project to apply the three-step KPI definition method to one specific collaborative network your organization participates in, focusing on identifying and documenting initial network-level KPIs using your existing data infrastructure.
  • IT Manager: On Monday morning, schedule a working session with a key business stakeholder from a collaborative project to begin the 'KPI specification' step of the research method, focusing on articulating the desired outcomes for that specific collaboration.
  • Business Strategist: On Monday morning, review the research's findings on differentiating KPI scopes and draft a preliminary list of potential network, subnet, and actor-level KPIs for a newly forming collaborative initiative.
  • Researcher: On Monday morning, begin designing a case study to apply and further refine the proposed KPI definition method within a new collaborative business scenario, focusing on the 'multi-criteria KPI selection' and 'attribute operationalization' steps.
  • Policymaker: On Monday morning, identify a specific public-private collaborative initiative and begin exploring how the research's approach to KPI definition could be adapted to measure its network-wide alignment and individual actor contributions effectively.
Business models, Collaborative business models, Collaborative networks, Key performance indicators, Performance management, Design science research
Can Regulation Restore Authenticity? Evidence from Policies Against Online Review Suppression
AI Processed Human Approved

How do laws banning businesses from suppressing negative reviews affect online customer ratings?

Aida Sanatizadeh, Gordon Burtch, Yili Hong, Yuheng Hu
Can Regulation Restore Authenticity? Evidence from Policies Against Online Review Suppression
Information Systems Research · 2025
Key findings
  • Following the CRFA enactment, U.S. hotel reviews became systematically more negative in both star ratings and textual sentiment.
  • Reviews became significantly longer on average, indicating that consumers shared more detailed feedback once legal risks were mitigated.
  • Rating declines were most concentrated among less reputable hotels and those in highly competitive local markets, which previously suppressed negative reviews more aggressively.
  • The policy's effects were strongest among American reviewers and users with longer platform tenure.
What it means for you
  • CIO / IT Executive: On Monday morning, initiate a review of our internal policies and legal contracts to ensure no clauses inadvertently threaten or discourage customers from providing honest feedback on public review platforms.
  • IT Manager: On Monday morning, task your team with monitoring online review platforms for any patterns of review suppression tactics being used by our competitors, specifically looking for increases in negative reviews that are quickly removed or challenged.
  • Business Strategist: On Monday morning, analyze recent customer feedback data, particularly any negative reviews received in the last quarter, and assess if there are opportunities to engage with these customers to improve our offerings and address concerns openly.
  • Researcher: On Monday morning, identify and gather publicly available datasets on consumer review sentiment and volume for companies in sectors known for aggressive review suppression prior to recent regulatory changes, to replicate or extend the findings on the CRFA.
  • Policymaker: On Monday morning, schedule a meeting with your legislative staff to discuss potential avenues for expanding regulatory protections to cover other forms of consumer feedback, such as social media comments or product testimonials, building upon the success of the CRFA.
Consumer Review Fairness Act, Online Reviews, Review Suppression, Chilling Effect, Digital Platforms, Consumer Protection
Digital Identity Wallets: A Guide to the EU’s New Identity Model
AI Processed Human Approved

How can organizations successfully implement digital identity wallets and overcome common adoption challenges?

Andre Kudra, Alexander Rieger, Johannes Sedlmeir, Tamara Roth, Gilbert Fridgen, Amber Young
Digital Identity Wallets: A Guide to the EU’s New Identity Model
Information Systems Journal (ISJ) · 2026
Key findings
  • Synthesizes empirical lessons from 12 real-world digital wallet implementation projects across various industries.
  • Categorizes adoption obstacles into technical maturity, organizational integration, and ecosystem value co-creation challenges.
  • Establishes a four-step implementation roadmap guiding organizations from strategic readiness to active ecosystem engagement.
What it means for you
  • CIO / IT Executive: Schedule a 30-minute internal briefing for your core IT leadership team to present the attached research summary and assign a point person to investigate the 'technical maturity' obstacles identified in the key findings within the context of our existing identity and access management infrastructure.
  • IT Manager: On Monday morning, compile a list of all current third-party single sign-on providers used by the organization and identify which of these might be candidates for integration or replacement with a digital identity wallet solution in the future, flagging any immediate integration challenges or risks.
  • Business Strategist: Dedicate one hour on Monday morning to reviewing the 'ecosystem value co-creation' challenges mentioned in the research and brainstorm at least three potential business use cases within our organization where a digital identity wallet could unlock new revenue streams or significantly improve customer experience.
  • Researcher: Begin analyzing the 12 practical experience case studies mentioned in the research by focusing on the 'organizational integration' obstacles. Identify and document recurring themes and successful mitigation strategies from at least three diverse industry examples to inform our own adoption framework.
  • Policymaker: Initiate a dialogue with legal and compliance teams on Monday morning to assess the implications of the 2026 EU mandate for digital wallet support, specifically identifying any current regulatory gaps or areas where policy clarification will be needed to facilitate the adoption of wallet-based identity models.
digital identity wallets, identity and access management, eIDAS, attribute-based access control, self-sovereign identity
A Metaverse-Based Proof of Concept for Innovation in Distributed Teams
AI Processed Human Approved

How can immersive virtual spaces help remote teams collaborate creatively and generate innovative ideas?

Rosemary Francisco, Sharon Geeling, Grant Oosterwyk, Carolyn Tauro, Gerard De Leoz
A Metaverse-Based Proof of Concept for Innovation in Distributed Teams
MIS Quarterly Executive · 2025
Key findings
  • Immersive avatar-based interactions and informal spatial movement lowered social pressure, significantly enhancing psychological safety and participant engagement.
  • Combining spatial metaverse platforms with digital whiteboard tools allowed teams to transition fluidly between open exploration and structured prototyping.
  • Skilled, continuous facilitation proved essential for guiding virtual transitions, maintaining momentum, and reducing technical adoption barriers.
  • Assembling cross-functional teams across different geographic locations successfully broke organizational silos and fostered more diverse, novel solution concepts.
What it means for you
  • CIO / IT Executive: On Monday morning, initiate a pilot program to explore and test a specific metaverse platform (e.g., Spatial, ENGAGE) by scheduling a 30-minute exploratory session with your direct reports to assess its potential for distributed team collaboration and innovation, focusing on avatar-based interaction and spatial navigation.
  • IT Manager: On Monday morning, research and identify two to three user-friendly metaverse platforms and one digital whiteboard tool that integrate well, and then schedule a brief (15-minute) demo for your team to evaluate their potential for facilitating dynamic collaboration and creative ideation in distributed teams.
  • Business Strategist: On Monday morning, identify one specific cross-functional innovation challenge your distributed teams are currently facing and outline how an immersive metaverse environment could potentially foster more spontaneous interaction and diverse solution ideation for that specific challenge.
  • Researcher: On Monday morning, begin by reviewing the 'Key Findings' of this study and formulate three specific hypotheses about how the integration of metaverse environments and digital whiteboards can measurably improve psychological safety and idea generation in your next distributed team project.
  • Policymaker: On Monday morning, draft a preliminary proposal for a 'Virtual Innovation Hub' policy, outlining the potential benefits of adopting immersive metaverse technologies for distributed teams, referencing the research findings on enhanced engagement and reduced social pressure.
Metaverse, Distributed Teams, Virtual Workspace, Design Thinking, Action Research, Psychological Safety
TOWARD CULTURAL–ETHICAL FIT IN AI GOVERNANCE: A GLOBAL TYPOLOGY OF GOVERNANCE PROFILES
AI Processed Human Approved

How can AI governance be adapted to fit local cultural and ethical values around the world?

Dimitrios Symeonidis, Johannes Schneider, Anastasija Nikiforova
TOWARD CULTURAL–ETHICAL FIT IN AI GOVERNANCE: A GLOBAL TYPOLOGY OF GOVERNANCE PROFILES
ECIS 2026 · 2026
Key findings
  • Identified eight distinct ideal-type AI governance profiles reflecting specific cultural and ethical alignments: group fairness, individual fairness, market-led growth, value-led growth, human oversight fortress, autonomous growth, individual control, and collective security.
  • Demonstrated that global AI governance is structured by two key meta-tensions: social justice versus economic competitiveness, and autonomy versus security and control.
  • Formulated three theoretical propositions outlining how cultural alignment determines governance legitimacy, shapes patterns of societal resistance, and guides regulatory evolution over time.
  • Offered a diagnostic decision framework for policymakers to adapt international AI guidelines to local socio-cultural contexts without sacrificing core safety requirements.
What it means for you
  • CIO / IT Executive: On Monday morning, schedule a 30-minute deep dive with your legal and ethics teams to identify which of the eight AI governance profiles identified in the research most closely aligns with your organization's current AI development and deployment practices, and flag any immediate misalignments.
  • IT Manager: On Monday morning, initiate a review of your team's current AI project documentation and development methodologies, specifically looking for instances where decisions about fairness, transparency, or accountability might have been implicitly influenced by a single cultural perspective (e.g., U.S.-centric) and note them for further discussion.
  • Business Strategist: On Monday morning, begin analyzing your organization's key international markets and identify the primary cultural value orientations that characterize them, then cross-reference this with the meta-tensions (social justice vs. economic competitiveness, autonomy vs. security) to anticipate potential governance friction for upcoming AI initiatives.
  • Researcher: On Monday morning, begin drafting a short literature review outline focusing on how cultural value orientations (e.g., individualism vs. collectivism) have historically shaped the adoption and regulation of other transformative technologies (e.g., the internet, biotechnology) to draw parallels with AI governance.
  • Policymaker: On Monday morning, review the 'diagnostic decision framework' mentioned in the research, and identify one specific AI guideline (e.g., data privacy regulations) that your jurisdiction currently applies universally, then brainstorm how to adapt its interpretation to better fit the dominant cultural value orientations of your primary constituent groups.
AI governance, cultural values, governance typology, ethical AI, regulatory design
THE VOICE OF COMMERCE: HOW SMART SPEAKERS RESHAPE DIGITAL CONTENT CONSUMPTION AND PREFERENCES
AI Processed Human Approved

How does adopting smart speakers change how consumers search for, buy, and consume digital content?

Yoonseock Son, Wonseok Oh, Il Im
THE VOICE OF COMMERCE: HOW SMART SPEAKERS RESHAPE DIGITAL CONTENT CONSUMPTION AND PREFERENCES
MIS Quarterly · 2023
Key findings
  • Smart speaker adoption led to a 21.5% increase in monthly VOD content expenditures, alongside a 3.0% decrease in average content completion rates.
  • The increase in purchases is driven by lowered search friction, resulting in more search incidences, higher conversion rates, and less labor-intensive evaluation of content.
  • Using smart speakers for conversational purposes beyond simple informational queries amplifies the positive impact of device adoption on sales.
What it means for you
  • CIO / IT Executive: On Monday morning, task your team with investigating integration points between existing VOD platforms and major smart speaker voice assistant APIs (e.g., Alexa, Google Assistant) to enable seamless content discovery and playback via voice commands.
  • IT Manager: On Monday morning, analyze the current VOD platform's data infrastructure to identify how to track and log voice-initiated search queries and content playback events, distinguishing them from traditional remote control interactions.
  • Business Strategist: On Monday morning, initiate a brainstorm session to explore new content promotion strategies that leverage voice-activated search, considering how to make titles more discoverable through natural language queries and conversational recommendations.
  • Researcher: On Monday morning, begin outlining a follow-up study to quantify the correlation between specific conversational voice interactions (beyond simple search) and increased VOD content consumption, perhaps through A/B testing of voice-guided discovery features.
  • Policymaker: On Monday morning, convene a working group to assess the potential implications of increased voice-activated content consumption on digital accessibility standards and to explore how to ensure equitable access to content across all user interfaces.
Voice channel, search, smart speaker, digital content, econometrics
Efficacy Beliefs and Outcomes: Socio-Cognitive Perspectives on a Faculty-Led coP
AI Processed Human Approved

How does collaborative course redesign affect student performance, teaching consistency, and instructor confidence?

John Michael Muraski, Donald H. Heath, Michael A. Eierman, Michael Patton
Efficacy Beliefs and Outcomes: Socio-Cognitive Perspectives on a Faculty-Led coP
AIS SIGED International Conference on Information Systems Education and Research (SIGED) · 2023
Key findings
  • Student performance showed consistent, measurable gains across multiple semesters following the course redesign, as demonstrated by improved pre- and post-test assessment deltas.
  • Participation in the community of practice positively impacted instructors' self-efficacy beliefs, with vicarious learning and peer verbal persuasion emerging as key drivers of confidence.
  • The collaborative approach established high course consistency across sections while creating a durable, supportive framework for peer mentoring and ongoing curriculum enhancement.
What it means for you
  • CIO / IT Executive: On Monday morning, schedule a 30-minute meeting with your IT academic technology support lead to explore a pilot program implementing a Communities of Practice model for a high-enrollment introductory course, using the provided research as a framework for discussion on potential student outcome improvements and faculty development.
  • IT Manager: On Monday morning, gather the instructors for the introductory information systems course for a 45-minute session. Share the key findings of this research, specifically highlighting the gains in student performance and instructor self-efficacy. Then, collaboratively brainstorm one small, concrete change to the course syllabus or assessment that can be implemented next semester as a collective first step towards greater consistency.
  • Business Strategist: On Monday morning, analyze the current onboarding and ongoing professional development process for new faculty teaching foundational courses. Identify any gaps in collaborative support and informal learning opportunities, and consider how principles from this research, such as vicarious learning and peer persuasion, could be integrated into existing programs to improve faculty confidence and course consistency.
  • Researcher: On Monday morning, begin drafting a proposal for a follow-up study. Focus on investigating the specific mechanisms of vicarious learning and peer verbal persuasion within the identified Community of Practice, perhaps through targeted surveys or observation protocols, to quantify their impact on instructor self-efficacy and to better understand how to scale these findings.
  • Policymaker: On Monday morning, initiate a discussion with the Provost's office and the Faculty Senate leadership to present the findings of this research. Propose the development of a university-wide framework or grant program that incentivizes and supports the formation of faculty Communities of Practice for foundational courses, emphasizing the potential for improved student learning outcomes and faculty development.
Community of Practice, Self-Efficacy, Course Redesign, Social Cognitive Theory, Information Systems Education, Participatory Action Research
Boundary Spanning and Practical Impact in IS Research: A Bourdieusian Analysis
AI Processed Human Approved

How can practitioner researchers overcome the divide between academia and industry to create real-world impact?

Stephen McCarthy, Hendrik Scholta, Geir Inge Hausvik, Peter André Busch
Boundary Spanning and Practical Impact in IS Research: A Bourdieusian Analysis
Information Systems Journal (ISJ) · 2025
Key findings
  • IS practitioner doctorates facilitate knowledge exchange through boundary-spanning activities including research design adaptation, multi-channel dissemination, and creating symbolic discourse.
  • Practical impact progresses through proof-of-concept, proof-of-value, and proof-of-use stages, each requiring different combinations of social, cultural, economic, and symbolic capital.
  • Environmental forces such as academic vs. practice doxa (institutional norms) and habitus (professional dispositions) create positional conflicts that require active negotiation and tailored incentives to sustain engagement.
What it means for you
  • CIO / IT Executive: On Monday morning, schedule a 30-minute meeting with your direct reports to initiate a 'practice impact review' focused on one ongoing IS project. Ask each person to identify one specific academic insight or research finding from a recent external study or internal research initiative that could be directly applied to improve that project's current proof-of-concept or proof-of-value stage, and assign them to explore this application by end of week.
  • IT Manager: On Monday morning, identify one specific, recent academic paper or conference proceeding relevant to a current team challenge. Forward this paper to your team with a concise note asking for a brief, 1-2 sentence summary of its most practical takeaway and how it *might* apply to your current proof-of-value stage objective by Tuesday afternoon.
  • Business Strategist: On Monday morning, review the key performance indicators (KPIs) of one strategic business initiative currently underway. Identify which KPIs are not meeting expectations and, using the 'proof-of-value' framework, draft a one-page hypothesis on how a novel IS application or process, potentially informed by academic research, could demonstrably improve these specific KPIs within the next quarter.
  • Researcher: On Monday morning, select one recent academic publication where you are the lead author and identify its 'proof-of-use' stage potential. Draft a single-slide executive summary that articulates the core problem addressed, the practical solution proposed, and one tangible benefit for a specific industry practitioner role (e.g., IT manager, business analyst), and share it with three relevant practitioner contacts for feedback by Wednesday.
  • Policymaker: On Monday morning, review the current grant application criteria for technology innovation funding. Identify if and how 'demonstrable practical impact' is explicitly assessed, and draft a brief proposal to incorporate a specific requirement for applicants to detail their strategy for achieving 'proof-of-value' or 'proof-of-use' within a defined timeframe, alongside theoretical contributions.
academia-practice gap, boundary spanning, design science research, engaged IS scholarship, practical impact, theory of practice
Affordance-Based Pathway Model of Social Inclusion: A Case Study of Virtual Worlds and People With Lifelong Disability
AI Processed Human Approved

How do virtual worlds help people with lifelong disabilities move from social isolation to social inclusion?

Karen Stendal, Maung K. Sein, Devinder Thapa
Affordance-Based Pathway Model of Social Inclusion: A Case Study of Virtual Worlds and People With Lifelong Disability
Journal of the Association for Information Systems · 2026
Key findings
  • Identified three functional affordances (communicability, mobility, and personalizability) and two social affordances (engageability and self-actualizability) crucial for social inclusion.
  • Established that the actualization of functional affordances enables and dynamically interacts with social affordances to foster interpersonal relationships and community participation.
  • Discovered that outcomes achieved by actualizing specific affordances serve as facilitating conditions that support the perception and realization of additional affordances.
  • Extended affordance theory by demonstrating a feedback loop where social engagement refines and enhances the perception and use of basic functional capabilities.
What it means for you
  • CIO / IT Executive: On Monday morning, task your accessibility team to conduct an initial assessment of our current platform's 'communicability' features (e.g., real-time chat, group messaging, avatar-based interaction quality) against the research's identified functional affordances to understand potential barriers and opportunities for individuals with disabilities.
  • IT Manager: On Monday morning, schedule a 30-minute working session with your frontline support staff to review existing user feedback logs for mentions of difficulty with navigation, communication, or customization within our virtual environment, specifically looking for patterns that might align with limitations in perceived 'mobility' or 'personalizability' affordances.
  • Business Strategist: On Monday morning, initiate a competitive analysis focusing on how emerging virtual platforms or digital communities are leveraging 'engageability' and 'self-actualizability' affordances to foster user connection and content creation, particularly noting any strategies that might appeal to or benefit users with disabilities.
  • Researcher: On Monday morning, begin drafting a protocol for a pilot study within our organization's virtual world that focuses on measuring the impact of enhanced 'communicability' features on user-reported feelings of 'engageability' and 'self-actualizability' among a diverse user group, potentially including participants with disabilities.
  • Policymaker: On Monday morning, convene a brief meeting with your advisory committee to discuss how current digital inclusion policies might be strengthened by explicitly incorporating the research's identified 'functional affordances' (communicability, mobility, personalizability) and 'social affordances' (engageability, self-actualizability) as measurable criteria for assessing technological accessibility and support for social participation.
Social Inclusion, Virtual Worlds, People With Lifelong Disability, Affordances, Second Life, ICT
Yoga Sutra-Based Memory Analysis of Information Systems Implementation
AI Processed Human Approved

How do stakeholders' past negative experiences affect their trust and adoption of new technology?

Ranjan Vaidya
Yoga Sutra-Based Memory Analysis of Information Systems Implementation
Communications of the Association for Information Systems · 2026
Key findings
  • The Yoga Sutra framework demonstrates that subliminal impressions (Samskara) formed by past unfair trade practices deeply influence stakeholder behaviors and technology adoption.
  • Contextual factors and research interviews function as triggers (Alambana) that evoke unpleasant memories, reinforcing distrust between system users, government boards, and private vendors.
  • Information system failures in developing contexts often result from a lack of adherence to core ethical and behavioral values rather than culture acting as a barrier.
What it means for you
  • CIO / IT Executive: On Monday morning, schedule a 30-minute discovery call with your Head of User Experience and your Chief Ethics Officer to brainstorm how to proactively identify and mitigate potential 'Samskara' (subliminal impressions) in upcoming system implementations by focusing on past negative stakeholder experiences.
  • IT Manager: On Monday morning, review the last three system user feedback reports for any recurring themes related to distrust or negative past experiences, and flag the top two recurring issues to investigate further for potential 'Alambana' (external triggers) in your current system.
  • Business Strategist: On Monday morning, draft a brief (one-page) internal memo to your team outlining the concept of 'Samskara' and its potential impact on technology adoption, and request them to identify one instance in recent projects where past negative impressions might have influenced user behavior.
  • Researcher: On Monday morning, begin drafting the introduction to your next research paper by clearly articulating the gap in current information systems research regarding the lack of focus on individual cognitive variations and Eastern philosophical perspectives on memory, using the Yoga Sutra framework as your proposed solution.
  • Policymaker: On Monday morning, initiate a discussion with your advisory board regarding the importance of embedding ethical and behavioral values into the design and implementation guidelines for all new government information systems, referencing the finding that failures often stem from a lack of adherence to these values, not culture.
Yoga, Information Systems, Memory, Behavioural Analysis, Samskara, ICT4D
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