New
European Journal of Information Systems (2023) AI Processed
Transform or be transformed: the importance of research on managing and sustaining digital transformations
This editorial outlines the critical challenges and research directions associated with managing and sustaining digital transformations within the Information Systems field. It discusses the gap between short-term adoption studies and long-term organizational normalization, providing a framework for future scholarly inquiry. Additionally, it introduces four selected papers from the Special Issue that explore leadership, theoretical metaphors, scaling tensions, and small business readiness.
Problem
Although initiating a digital transformation is widely emphasized, organizations face high failure rates because sustaining long-term transformation remains difficult and under-researched. Existing Information Systems literature often focuses on short timeframes and successful case studies, creating a disconnect with real-world complexities, cultural barriers, and structural obstacles.
Outcome
- Emphasizes the need for longitudinal research designs to observe how digital transformations unfold, normalize, and sustain over extended periods.
- Identifies key research challenges, including the misuse of terminology, unexamined assumptions, root causes of failure, and the dark side of digital transformations.
- Introduces the concept of an 'execution engine' to fundamentally adapt decision-making processes and performance rhythms for long-term transformation success.
- Showcases four special issue papers focusing on healthcare value landscapes, CIO-CDO role alignment, prototype ambiguity in scaling, and microbusiness owner-manager mindsets.
- Identifies key research challenges, including the misuse of terminology, unexamined assumptions, root causes of failure, and the dark side of digital transformations.
- Introduces the concept of an 'execution engine' to fundamentally adapt decision-making processes and performance rhythms for long-term transformation success.
- Showcases four special issue papers focusing on healthcare value landscapes, CIO-CDO role alignment, prototype ambiguity in scaling, and microbusiness owner-manager mindsets.
What it means for you
- CIO / IT Executive: On Monday morning, schedule a 30-minute meeting with your direct reports to discuss the 'execution engine' concept and brainstorm one specific process within your IT department that needs fundamental adaptation for long-term digital transformation success. Assign one person to draft a brief proposal by end-of-week.
- IT Manager: On Monday morning, identify one digital initiative currently underway that is showing signs of slowing adoption or unexpected friction. Gather the project team for a 1-hour 'root cause analysis' session, focusing specifically on potential cultural or structural obstacles, not just technical issues, and document the top 2-3 hypothesized causes.
- Business Strategist: On Monday morning, review your organization's current digital transformation roadmap and flag any objectives that are solely focused on short-term adoption metrics. Draft a list of 3-5 questions to explore how these objectives will be sustained and normalized over the next 1-3 years, and schedule a preliminary discussion with your team by Wednesday.
- Researcher: On Monday morning, analyze your current research project's data collection plan. Identify if it allows for longitudinal observation of digital transformation normalization (beyond initial adoption) and, if not, sketch out one modification to incorporate this perspective in future data gathering or analysis.
- Policymaker: On Monday morning, review existing public funding guidelines or incentives for digital transformation. Identify one specific criterion or reporting requirement that might unintentionally discourage longitudinal sustainability efforts and draft a brief memo suggesting a minor amendment to encourage long-term impact.