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163 insights from AIS journals, conferences and related outlets. Most start with the question they answer.

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Illustration for: How do online movements build and sustain a shared collective identity when participants face severe risks?

Key question New

How do online movements build and sustain a shared collective identity when participants face severe risks?

PRODUCING THE “WE” IN HIGH-RISK ONLINE ACTIVISM: IDENTITY CONFIGURATIONS IN MY STEALTHY FREEDOM
Ostovar, Schultze · MIS Quarterly · 2025

Cloud & Infrastructure

What it means for you
  • CIO / IT Executive Review and allocate cloud infrastructure budgets to support multi-platform digital toolkits that facilitate hybrid online-offline security protocols for high-risk users.
  • IT Manager Audit current community communication channels to deploy distinct feature sets—such as persistent archival spaces on Facebook and rapid mobilization tools on Twitter—tailored to support different crowd configurations.
  • Business Strategist Incorporate hybrid engagement models into campaign strategies, ensuring that digital outreach mechanisms are explicitly tied to offline, high-commitment collective actions to foster strong group solidarity.
  • Researcher Design a comparative ethnographic study to examine how performative protest practices dynamically construct 'we-ness' across differing social media platform affordances.
  • Policymaker Draft regulatory frameworks that protect decentralized digital organizing tools and prevent platform throttling, ensuring that high-risk activists can maintain cross-platform collective identity and solidarity.
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Illustration for: How do algorithms delegate work to groups of humans on digital platforms?

Key question

How do algorithms delegate work to groups of humans on digital platforms?

When Algorithms Delegate to Humans: Exploring Human-Algorithm Interaction at Uber
Stelmaszak, Möhlmann, Sørensen · MIS Quarterly · 2024

Operations & Supply Chain

What it means for you
  • CIO / IT Executive Initiate a review of our current platform architecture to identify all instances of multi-agent algorithmic systems and assess their delegation models, specifically looking for 'distributed delegation' patterns to ensure human input is integrated effectively.
  • IT Manager Schedule a technical deep-dive with your team focused on one specific algorithmic system that delegates to humans; analyze its current delegation logic and identify specific points where human trace data, choice data, or direct intervention are critical inputs, and document these dependencies.
  • Business Strategist Begin a strategic assessment of our core business processes that rely on algorithmic delegation; map out the human touchpoints and decision points that are currently integrated, or could be integrated, within a 'distributed delegation' framework to enhance system resilience and adaptability.
  • Researcher Draft a research proposal outlining a study to quantitatively measure the impact of 'distributed delegation' on system performance and user satisfaction in our specific domain, focusing on how varying levels of human input influence outcomes.
  • Policymaker Convene a working group to examine existing regulations and internal policies related to algorithmic decision-making and human oversight; identify any gaps that need addressing to better accommodate 'distributed delegation' scenarios, ensuring clarity on accountability and human agency.
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Illustration for: How do manufacturers control third-party device repairs, and how do these controls change over time?

Key question

How do manufacturers control third-party device repairs, and how do these controls change over time?

IREPAIR OR I REPAIR? A DIALECTICAL PROCESS ANALYSIS OF CONTROL ENACTMENT IN THE IPHONE REPAIR AFTERMARKET
Recker, Zeiss, Mueller · MIS Quarterly · 2024

Operations & Supply Chain

What it means for you
  • CIO / IT Executive Audit your organization's enterprise hardware portfolio for vendor-locked firmware checks and component tethering policies to assess your exposure to OEM software-based repair restrictions.
  • IT Manager Review internal device lifecycle and maintenance service-level agreements to determine which replacement parts require proprietary digital authorization or vendor-specific software calibration.
  • Business Strategist Analyze emerging supply chain vulnerabilities tied to digital control instruments and develop alternative sourcing or advocacy positions against OEM resource-architecture binding.
  • Researcher Design a study examining how digital serialization and automated compliance auditing shift the balance of power in aftermarket ecosystems across different hardware industries.
  • Policymaker Draft legislative language targeting algorithmic serialization and software-based component tethering to expand 'Right to Repair' protections beyond physical design constraints.
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Illustration for: How does adopting smart speakers change how consumers search for, buy, and consume digital content?

Key question

How does adopting smart speakers change how consumers search for, buy, and consume digital content?

The Voice of Commerce: How Smart Speakers Reshape Digital Content Consumption and Preferences
Son, Oh, Im · MIS Quarterly · 2023

Operations & Supply Chain

What it means for you
  • CIO / IT Executive Task your team with investigating integration points between existing VOD platforms and major smart speaker voice assistant APIs (e.g., Alexa, Google Assistant) to enable seamless content discovery and playback via voice commands.
  • IT Manager Analyze the current VOD platform's data infrastructure to identify how to track and log voice-initiated search queries and content playback events, distinguishing them from traditional remote control interactions.
  • Business Strategist Initiate a brainstorm session to explore new content promotion strategies that leverage voice-activated search, considering how to make titles more discoverable through natural language queries and conversational recommendations.
  • Researcher Begin outlining a follow-up study to quantify the correlation between specific conversational voice interactions (beyond simple search) and increased VOD content consumption, perhaps through A/B testing of voice-guided discovery features.
  • Policymaker Convene a working group to assess the potential implications of increased voice-activated content consumption on digital accessibility standards and to explore how to ensure equitable access to content across all user interfaces.
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