Key question New
How does an organization's past digital experience shape how it plans for new technology?
Information Systems & Management
What it means for you
- CIO / IT Executive Before 10:00 AM, cancel the internal scope-definition meeting for your upcoming digital initiative and instead email two external organizations that have already deployed this technology to schedule mandatory cross-organizational advisory sessions.
- IT Manager Draft an audit checklist that explicitly tests whether your current project scope treats an incoming digital tool as merely a hardware/software replacement, and distribute it to your engineering leads to challenge their architectural assumptions.
- Business Strategist Convene a workshop with cross-functional stakeholders to map out how the upcoming digital investment impacts organizational workflows across device, network, and data layers, specifically identifying where past operational habits are narrowing your strategic vision.
- Researcher Design a comparative qualitative study tracking how organizations with high versus low domain experience engage external consultants during the pre-procurement phase, focusing on how outside input disrupts entrenched interpretive frames.
- Policymaker Mandate that any public agency applying for digital infrastructure funding must include a documented peer-learning review from an external organization that has already completed a similar deployment, submitted prior to project approval.
