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Illustration for: How can organizations continuously evaluate and maintain artificial intelligence systems after deployment?

Key question New

How can organizations continuously evaluate and maintain artificial intelligence systems after deployment?

The Danish Business Authority's Approach to the Ongoing Evaluation of AI Systems
Krancher, Nagbøl, Müller · MIS Quarterly Executive · 2025

Artificial Intelligence & Automation

What it means for you
  • CIO / IT Executive Allocate Q3 budget to build or procure an MLOps platform featuring model traceability, automated deployment, annotation, and real-time performance monitoring tools.
  • IT Manager Schedule an inventory of all deployed operational AI models to audit their current performance drift and verify if automated deployment pipelines are active.
  • Business Strategist Draft a mandatory evaluation plan and risk assessment framework for all upcoming AI projects, ensuring alignment with EU AI Act post-market monitoring requirements.
  • Researcher Design a blind sampling protocol and reflective human oversight process to test live AI models against shifting real-world user behaviors and data drift.
  • Policymaker Mandate structured, ongoing post-market monitoring and traceability requirements for high-risk AI deployments based on the X-RAI continuous evaluation framework.
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Illustration for: How can immersive virtual spaces help remote teams collaborate creatively and generate innovative ideas?

Key question

How can immersive virtual spaces help remote teams collaborate creatively and generate innovative ideas?

A Metaverse-Based Proof of Concept for Innovation in Distributed Teams
Francisco, Geeling, Oosterwyk, et al. · MIS Quarterly Executive · 2025

Operations & Supply Chain

What it means for you
  • CIO / IT Executive Initiate a pilot program to explore and test a specific metaverse platform (e.g., Spatial, ENGAGE) by scheduling a 30-minute exploratory session with your direct reports to assess its potential for distributed team collaboration and innovation, focusing on avatar-based interaction and spatial navigation.
  • IT Manager Research and identify two to three user-friendly metaverse platforms and one digital whiteboard tool that integrate well, and then schedule a brief (15-minute) demo for your team to evaluate their potential for facilitating dynamic collaboration and creative ideation in distributed teams.
  • Business Strategist Identify one specific cross-functional innovation challenge your distributed teams are currently facing and outline how an immersive metaverse environment could potentially foster more spontaneous interaction and diverse solution ideation for that specific challenge.
  • Researcher Begin by reviewing the 'Key Findings' of this study and formulate three specific hypotheses about how the integration of metaverse environments and digital whiteboards can measurably improve psychological safety and idea generation in your next distributed team project.
  • Policymaker Draft a preliminary proposal for a 'Virtual Innovation Hub' policy, outlining the potential benefits of adopting immersive metaverse technologies for distributed teams, referencing the research findings on enhanced engagement and reduced social pressure.
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Illustration for: How can managers use generative AI to turn expert insights into practical strategies for digital platforms?

Key question

How can managers use generative AI to turn expert insights into practical strategies for digital platforms?

Turning Tacit Knowledge into Dynamic Strategies Through Collective Inferencing
Rehm · MIS Quarterly Executive · 2025

Operations & Supply Chain

What it means for you
  • CIO / IT Executive Initiate a pilot project with your innovation team to test the 'differential analysis' step of the Collective Inference Method on a small, contained platform ecosystem. Gather 2-3 key internal stakeholders with diverse operational roles and feed their raw, unstructured operational challenges into a generative AI tool to identify initial tacit knowledge patterns.
  • IT Manager Schedule a 30-minute informal discussion with two of your most experienced support technicians. Ask them to describe in detail a recent complex troubleshooting scenario where they had to 'go beyond the documentation' to resolve the issue. Record their responses, focusing on the 'why' and 'how' of their intuitive decisions.
  • Business Strategist Identify one critical strategic decision your organization is facing that has significant ambiguity or conflicting stakeholder perspectives. Document the perceived goals and constraints of three different key stakeholder groups involved in this decision in their own words, without trying to structure them yet.
  • Researcher Select one publicly available case study of a failed platform strategy and manually extract all unstructured stakeholder feedback, forum discussions, or public comments related to its challenges. Categorize these snippets into broad areas of operational friction or unmet needs.
  • Policymaker Identify a specific public service delivery challenge where fragmented stakeholder input leads to inefficient or contradictory policy outcomes. Gather and print out the last 5 public consultation submissions from different community groups on this issue, without any initial analysis.
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