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163 insights from AIS journals, conferences and related outlets. Most start with the question they answer.

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Managing Performance in Collaborative Networks: A Method for Defining Key Performance Indicators for Collaborative Business Models

van de Ven, Machado, Aysolmaz, et al. · Business & Information Systems Engineering · 2026

Operations & Supply Chain

What it means for you

CIO / IT Executive Initiate a pilot project to apply the three-step KPI definition method to one specific collaborative network your organization participates in, focusing on identifying and documenting initial network-level KPIs using your existing data infrastructure.
IT Manager Schedule a working session with a key business stakeholder from a collaborative project to begin the 'KPI specification' step of the research method, focusing on articulating the desired outcomes for that specific collaboration.
Business Strategist Review the research's findings on differentiating KPI scopes and draft a preliminary list of potential network, subnet, and actor-level KPIs for a newly forming collaborative initiative.
Researcher Begin designing a case study to apply and further refine the proposed KPI definition method within a new collaborative business scenario, focusing on the 'multi-criteria KPI selection' and 'attribute operationalization' steps.
Policymaker Identify a specific public-private collaborative initiative and begin exploring how the research's approach to KPI definition could be adapted to measure its network-wide alignment and individual actor contributions effectively.

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Case ID Revealed HERE: Hybrid Elusive Case Repair Method for Transformer-Driven Business Process Event Log Enhancement

Zetzsche, Andrews, ter Hofstede, et al. · Business & Information Systems Engineering · 2025

Operations & Supply Chain

What it means for you

CIO / IT Executive Authorize a pilot project to integrate the HERE method into the enterprise process mining data pipeline, focusing on event logs suffering from missing case identifiers.
IT Manager Audit your team's current event logs to identify datasets with elusive cases lacking identifiers, and schedule a workshop to define specific domain-expert rules for ex-ante and ex-post fallback checks.
Business Strategist Evaluate the financial and operational impact of inaccurate process insights caused by current data quality issues, and align the adoption of Transformer-driven data repair with corporate process improvement goals.
Researcher Investigate the scalability of combining Transformer-based event log enhancement with domain-expert rule fallback mechanisms in low-data and high-error industrial environments.
Policymaker Draft guidelines for data governance frameworks in automated process mining that encourage the adoption of human-in-the-loop generative AI methodologies to ensure data integrity and auditability.

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Navigating Business Model Redesign: The Compass Method for Identifying Changes to the Operating Model

Machado, van de Ven, Aysolmaz, et al. · Business & Information Systems Engineering · 2024

Operations & Supply Chain

What it means for you

CIO / IT Executive Review the executive summary of the Compass Method paper and identify which of the 'design objectives' and 'solution knowledge' areas align with current or planned IT infrastructure investments to support business model redesigns.
IT Manager Pull up the 'operating model design cards' described in the paper and, referencing a recent business model change initiative, begin mapping existing IT processes and systems to these cards to identify potential operational gaps or inefficiencies.
Business Strategist Dedicate two hours to familiarize yourself with the three steps of the Compass Method and prepare to facilitate a pilot session applying the method to a specific, recently redesigned business model component.
Researcher Begin analyzing the empirical case study data presented in the paper, focusing on the specific metrics or indicators used to demonstrate the effectiveness of the Compass Method in enhancing traceability and standardizing operational change planning.
Policymaker Read the 'problem' section of the research and consider how the described gap between business model redesign and operational implementation might be addressed by future organizational policy or standard operating procedures, potentially incorporating elements of structured change planning.

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Building the Processes Behind the Product: How Digital Ventures Create Business Processes That Support Their Growth

Wuttke, Haskamp, Perscheid, et al. · Business & Information Systems Engineering · 2024

Operations & Supply Chain

What it means for you

CIO / IT Executive Initiate a review of our current proxy communication tool usage and explore options for centralizing our analytics systems to proactively address potential data silos as we scale.
IT Manager Identify one key operational process (e.g., sales lead qualification) that is currently human-orchestrated and explore if a 'minimum viable process' could be documented and supported by a low-specificity tool for immediate iteration.
Business Strategist Map out the current flow of data for our top 2 growth-driving products and identify one area where centralized data flow integration could significantly reduce friction and improve speed to market.
Researcher Begin compiling a list of digital ventures that have recently experienced rapid growth and categorize their initial process creation patterns based on the four distinct patterns identified in the research (MVP, encapsulated, centralized control, centralized data).
Policymaker Task a working group to investigate how current regulatory frameworks might be hindering the adoption of flexible, technology-enabled business processes in rapidly scaling digital ventures.

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